About us

We're lovers of local produce

Here at Puffin Packaging we’re excited to offer you a new way to send your chilled and frozen goods to customers either through the post or using your own delivery vehicles.

Part of Shopbox (click here to see the website), our company’s mission is to give you the confidence to deliver temperature-sensitive goods in an environmentally responsible way, without your customer needing to be in.

Puffin Packaging was co-founded by Yannis Archbold and Dominique Pitman, both keen foodies who love to buy their meat, fish and produce from local sources. Busy people with their fingers in many different pies, they often found that they didn’t have time to go to the individual shops, much to their disappointment. And they found that although some of these local shops offer home delivery, they never knew for sure when they’d be home to receive them. They decided that there had to be a way around this, so Puffin Packaging was borne.

With lots of knowledge and experience already in temperature control, insulation and food safety having consulted and designed a product for a major UK supermarket, they set about finding the best insulation materials and methods for their new packaging solution. They tried out polystyrene boxes, but straight away decided this didn’t sit well with their environmental conscience, they took up loads of space in their wheelie bins, not to mention the fact that they didn’t maintain a safe temperature for the food.

After lots of hunting around and testing of different insulation materials, they realised that the best way to keep deliveries cold has actually been around for thousands of years: wool. Puffin Packaging is made from excess sheep’s wool, a natural insulator that’s environmentally responsible too. Based on extensive temperature tests, they found that their innovative Puffin pouch design keeps food safely chilled for a full 24 hours* - 60% longer than some alternatives.

Using Puffin Packaging means that you can rest assured your deliveries will arrive as fresh and tasty as the moment they left your shop, and because it’s compact, it won’t take up your entire back room/garage/office to store it.

Puffin Packaging is currently available in 2 sizes but can be made to order to a specific size. It’s super easy to use: just pack it with your goods along with the required number of ice sheets (2 for the small pouch and 3 for the large), seal it along the peel off glue strip, and pop it in the post along with the time it was packed, the customer’s address and any special delivery instructions eg. leave on doorstep/with a friendly neighbour if the customer isn’t home. It’ll then be happily waiting for your customer when they get home. We give it a big thumbs up, as have our existing customers - take a look at some of the testimonials below.

Just give us a call or send us an email to say hello and we’ll be happy to send you some free samples.

 

* Our tests were based on typical UK temperatures. Tests based on typical Saharan temperatures were less successful, but tests based on typical Arctic temperatures were superb. For further details and full Ts & Cs please click here.

 

“Puffin Packaging has transformed our home delivery service. Now we don’t have to limit deliveries to ambient goods as we can send frozen and chilled products to customers all over the country too. We find the packaging so reliable, and it doesn’t take up loads of storage space either. Would highly recommend!”
Karen Sing-Kee supermarket, Leeds & Bradford
"Innovative packaging design"
Menu Monde
"Thrilled with our new choice of packaging. It's so neat, does the job and looks the bees knees."
The Devon Meatbox Co.
"Great idea- then you can use it as an organic peat-free weed-suppressing mulch in the garden..."

FAQ

What are the pouches made of?

The pouches and liners are made from all natural, 100% sheep wool, housed inside a recyclable, food grade polyethylene.

Is it hygienic to use wool? Will it get caught in the food?

As with most bags; delivery crates, or boxes that are used to carry food, all goods should be suitably packed and not be placed in direct contact with our pouches. As an additional precaution our wool insulation is completely covered by a durable layer of food grade MDPE, which must remain intact right through to final delivery and unpacking.

Can Puffin Packaging be recycled?

Puffin Packaging uses wool which is sustainable for the future, recyclable, compostable and biodegradable as well as reusable; why not line a rabbit hutch? Stuff a pets bed or even a pillow? You could even make a wooly costume! The food grade polyethylene is also recyclable. 

How environmentally sound is Puffin Packaging?

We always try to source our products in a way that means we have a lower carbon footprint, that's why we will never source wool using airfreight.

How many ice sheets do I need? + How long do I need to freeze the ice sheets?

The amount of sheets you need will depend on the type of delivery you are looking to send. Chilled ice sheets must be fully frozen prior to use. They can be frozen in a regular domestic freezer. The time taken depends on the freezer specification, but the sheets will normally freeze in 24 hours. Please ask us for advice if you need the ice sheets to freeze any faster than this.


Frozen ice sheets can only be frozen in freezers that meet certain specifications. Again just ask us for further advice on this.  

How long will the goods stay at the correct temperature? How do the pouches do this?

Our Puffin pouches have been extensively tested and will keep food at the temperatures required by food safety standards. Data on the tests can be provided on request. Customers should carry out their own testing to ensure that this solution meets their requirements Click here to read the full T's & C's.


Wool has great absorption properties which means it can minimise humidity and condensation and then remain at a stable temperature during insulation. 

What are the UK legal temperature requirements for shipping food?

The food standard agency state in their guidelines that cold food must be kept at 8°C or below. The only exceptions would be certain cured & smoked products; their temperature is dependent on the method of curing. For frozen products the requirement is -18°C with a tolerance of 3°C (not warmer than -15°C).

How much do Puffin Packaging pouches cost?

The cost of each pouch depends on the volume ordered. The more your order, less the cost is per pouch. Call us on 0113 323 6031 and we’ll do our best to find the right price for your business.

What sizes are the Puffin pouches available in?

We offer four stock sizes in our pouches:



  • Small pouch - 37 x 38cm (can be combined with a corresponding mailing bag)

  • Medium pouch - 48 x 39cm (can be combined with a corresponding mailing bag)

  • Large pouch - 60 x 60cm

  • Extra Large pouch - 77x 70cm


All pouches have a corresponding mailing box which can be purchased as a combo. 


We also offer liners in two sizes: 



  • Small liner - two liners insulate a 35 litre box (41 x 28 x 30cm)

  • Large liner - two liners insulate a 57 litre box  (48 x 33 x 36cm)


We can also make our pouches and liners in a specific size and shape to suit your needs. Within reason, obviously. It might be difficult to package up a whole cow or something. Give us a call and we’ll be happy to discuss what you need.

Can I include my own company logo?

The simple answer is yes. The not-so-simple-but-still-relatively-straight-forward answer is that due to the set up costs involved for printing, this is only available for customers ordering in large volumes. On occasion we can do it for small orders on as part of a larger print run. Again, do give us a call about this and we’ll do our best to help.