Meet The Team
Meet the team driving Puffin’s innovation — specialists dedicated to advancing sustainable, high-performance temperature-controlled packaging.
Yannis
Founder & Chairman
Yannis is founder and chairman of Puffin Packaging and the driving force behind R&D and Lunda, championing sustainable innovation, strategic growth, and a values-led culture shaping lasting industry impact.
Robert
Operations & Product Delivery
Robert leads Puffin’s operations and product delivery at Puffin. He ensures every packaging system is manufactured consistently, tested effectively, and supported with reliable technical service.
Catherine
Creative Packaging Specialist
Catherine leads the sales, service, and marketing teams at Puffin, championing smart systems, memorable customer experiences, and a collaborative approach to sustainable growth across industries.
Jeremy
Group Finance Director
Jeremy, group finance director, oversees financial strategy, compliance, and control. He ensures robust governance, optimises performance, and provides insight to support sustainable growth and long-term success.
Geoff
Product Development
Geoff brings four decades of packaging expertise, supporting product development and strategic buyer conversations. He helps customers explore sustainability trade-offs and adopt innovative solutions responsibly.
Kiel
Product Specialist
​Kiel is Puffin’s new customer specialist, guiding businesses toward sustainable packaging. He provides expert advice to ensure every customer receives effective, responsible solutions tailored to their needs.
Hannah
Customer Service Advisor
As Puffin’s adaptable customer service advisor, Hannah handles orders, customer queries, and sales with efficiency, care, and meticulous attention to detail, always willing to help every customer.
Gabby
New Customer Specialist
Gabby helps new customers find eco-friendly, temperature-controlled packaging and provides friendly, reliable support from first enquiry to final delivery, ensuring every experience is seamless and positive.
Chris
Customer Ambassador
​Chris manages customer orders and daily service interactions as Puffin’s customer ambassador, ensuring clear communication and smooth, efficient shipments from request to delivery.
Bev
Sales Order Processor
Bev works with Chris to manage customer orders and daily service interactions as Puffin’s customer order processor, ensuring efficient, accurate and reliable shipments from initial request through to final delivery.
Nick
Lunda Growth & Partnerships
Nick connecting clients with Puffin’s Lunda range of solutions. Bringing over 20 years of industry experience, specialising in sales and client relationships. He builds trusted partnerships.
Silas
Lunda Growth & Partnerships
​Silas turns connections into collaborations at Lunda TempChain, crafting innovative, reliable, and cool (literally) packaging solutions that keep products safe and clients confident around the globe.
David
Head Of Operations
David heads operations at Puffin, specialising in workflow optimisation, team leadership, and strategic planning to ensure efficiency, quality, and continuous improvement across production and supply chain.
Sameera
Dynamic Planning Strategist
​Sameera is Puffin’s dynamic planning manager with a proven track record in data-driven decision-making, forecasting, and strategic resource allocation to support organisational growth and goals.
Kelsie
Quality Control
Kelsie looks after all things quality control, ensuring products arrive to specification every time with consistency and accuracy across all production and delivery stages without compromise.
Paul
Lunda Production Manager
​Leading the manufacture and supply of Lunda TempChain packaging solutions to support growing demand across global markets and evolving customer requirements with scalable, efficient operations.
Dr. William
Head Of Testing & Qualification
Dr. William oversees Puffin’s in-house testing facilities, using his background in chemistry and textiles research to drive innovation, ensure accuracy, and advance insulated packaging development.
Ed
Product Engineer
Ed creates and tests temperature-controlled packaging solutions. His physics background and interest in software development drive R&D at Puffin, working within the In-House Testing team to develop innovative products.
Furqan
Project Coordination & Procurement
Furqan leads project coordination and procurement, ensuring seamless collaboration between clients and suppliers. He delivers tailored solutions on time while maintaining strong relationships and quality outcomes.
Team Operations
Head Of Operations
​Our operations leads focus on optimisation and customer experience, ensuring every order flows efficiently from design to delivery while consistently exceeding client expectations and service standards.